My client are a high end residential developer who are currently looking for an experienced Customer Service Coordinator to join their team to be based at their head office in Bury St Edmunds
As a customer service coordinator you will need to be dynamic, versatile & able to handle a heavy work load
Day to day duties:
* Being the first point of contact for the customer care team
* Dealing with complaints
* Logging defects
* Keeping a strong communication path with the customers at all times
* Booking in operatives for repairs
* Keeping the customers up to date
* Monitoring the central email inbox
You will need at least a years experience to be considered for this role and have used Coin system previously
If you are interested & feel you could get into this role & hit the ground running please apply below today or for more information please contact Zoe Georgiou at the Fawkes & Reece London office
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As one of the UK's leading Technical Recruitment Consultancies, Fawkes & Reece provides a high quality recruitment service that is built around the ethos of working closely with our clients and job seekers in order to find the ideal match.
Specialising in the Technical Recruitment sector we recruit for a dedicated client base of over 5,000 leading organisations covering: Construction and Engineering, Residential Development, Housing Management, Town Planning, Regeneration, Highways, Traffic & Transportation and the Surveying and Property sectors.
In order to deliver consistency and high service levels we have dedicated teams of consultants specialising in key industry sectors. Our consultants are trained in all aspects of the recruitment process to ensure they can manage a vacancy from the early stages, communicate with all parties and professionally take the vacancy through to the successful placement.
Setting high service standards Fawkes & Reece continue to invest heavily in internal and external training courses in order to continually improve and develop our service and support all our consultants to become REC qualified.